Community Advisory Council
The Osborne Park Hospital Community Advisory Council represents the interests of patients, their support people and visitors.
The Community Advisory Council (CAC) comprises community representatives who work alongside three members of the OPH Executive Committee to ensure that relevant information is shared and recommendations from the Council are progressed.
The Council meets each month to review activity relating to patient care and to provide feedback to the hospital management on ways to improve hospital services from the perspective of consumers and the wider community.
Patients, their families, carers and members of the community are encouraged to contact the CAC to discuss general matters relating to hospital access, policies, procedures and processes. Complaints about a specific patient’s treatment or hospital care are not managed by the CAC and should be directed firstly to the manager of the service area involved.
Council members serve on a variety of internal OPH Committees to ensure involvement of consumers at a service area level. The following are examples of services where community members are involved:
- Rehabilitation & Aged Care
- Surgical Services
- Women's & Newborn Services
- Medication Safety
- Falls Prevention
- Administration and Site Planning projects.
If you are interested in becoming a Community Advisory Council committee member please contact Executive Administration on (08) 9346 8141 or OPHCAC@health.wa.gov.au.
Meet the OPH CAC Members
Websites of Interest to Consumers
- The WA Health Consumers Council (HCC) is an independent community based organisation, representing the consumers' voice in health policy, planning, research and service delivery. The HCC also advocates on behalf of consumers to doctors, other health professionals, hospitals and the wider health system.
- The Consumers Health Forum of Australia provides up-to-date issues concerning consumers.
- The Health and Disability Services Complaints Office (HaDSCO) is an independent statutory authority providing an impartial resolution service for complaints relating to health or disability services provided in the State of Western Australia. This service is free and available to all users and providers of health or disability services. HaDSCO was formerly known as the Office of Health Review until November 2010.
The MyHospitals website provides information on hospitals throughout Australia and how they compare against national and state and territory data.